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Frequently asked questions about OnMore

The questions every personal trainer has before moving clients to a workout app, answered in the first sentence: how much it costs, what the client pays, whether it works offline, your brand, videos, the watch, monthly fees and what happens to the data.

Free plan, no card needed

Getting started

How much does OnMore cost?

You start on the Free plan, with no card. Paid plans vary by number of active clients and by features such as video and branding; current prices are on the Pricing page, in monthly, six-monthly and yearly cycles.

Do my clients pay anything?

No. The client app is free and has no in-app purchases. The trainer subscribes to the platform; clients never see prices or plans.

Do I need to install anything on my computer?

No. The trainer portal opens in the browser; the app is downloaded on the phone, by both trainer and client.

How do clients join?

You share your code or link. The client downloads the app, enters the code and you approve. If you prefer, you add the client yourself and hand over a temporary password, which they change on first login.

Can I bring the exercises I already use?

Yes. Besides the default library, you create your own exercises, with your own muscle groups and categories, and can import a spreadsheet.

Workouts and tracking

Do workouts work without internet?

Yes. Once the client opens the app online, the program is kept on their phone and the workout is logged with no signal; data is sent when the connection returns.

Can I use supersets, drop sets and circuits?

Yes. The builder has supersets, tri-sets and giant sets of up to 8 exercises, drop sets and circuits with rounds and transition rest.

How do I know if a client trained?

The portal shows who trained today, who hasn't, planned vs. done on each set and the attendance report by period.

Does the workout show on the watch?

Yes. On iPhone through the Live Activity, which appears on Apple Watch; on Android through the workout notification, mirrored by compatible watches.

Is there video form feedback?

Yes, on the plans that include video: you request the video of a set, the client records it inside the workout and you comment at a point in the video.

Branding, payments and data

Can I use my own brand?

Yes, on the Brand plan: the client app uses your logo, your colors and your studio's cover. On other plans your name, photo and license number appear.

Does the app charge my clients' monthly fees?

It doesn't handle the money: clients pay you directly. The app tracks invoices, sends WhatsApp reminders and, if you want, pauses access for late payment.

Can I cancel whenever I want?

Yes. You can cancel the subscription whenever you want; the account goes back to the Free plan and your data stays there.

Who sees the client's health questionnaire?

Only you and the client. Health data isn't used for anything other than the coaching.

How do I delete my account?

In the portal, under Settings. The account is blocked immediately and permanently deleted after 30 days; until then you can change your mind.

Not what you need?

We build custom software for your operation.

OnMore is made for personal trainers and gyms that coach clients. If your case is different — a studio with its own rules or any other kind of business — we have other solutions and we build custom systems, for this or any other industry. Tell us how your operation works and we'll point you in the right direction.

Run a gym? See OnMore for gyms

OnMore is a CodeCacto product. CodeCacto builds systems and apps.

Your clients training through the app today

Create a free account, build the first program in the portal and send your code to the client. Any questions? Talk to us on WhatsApp.

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