1. Define the offer
Say what's included: how often the program is reviewed, whether there's an assessment, whether there's video feedback, which channel the client uses to reach you and how quickly you reply. A clear offer avoids the client who expects in-person attention while paying for online coaching. Many trainers work with two or three plans (monthly, six-monthly, yearly) and a price that rises with the level of follow-up.
2. Build the storefront
Prospects need to see who you are and what they're buying. A page with photo, credentials, specialties, testimonials and plans, in your bio link, converts better than “DM me”. In OnMore that page already exists and saves the contact of anyone who taps “I want to train”.
3. Standardize the client intake
The intake process is the same for every client:
- Health questionnaire by link, answered before the first call.
- Initial assessment: measurements, photos or skinfolds, if in person.
- A four-to-eight-week program published in the app.
- A welcome message with what to expect in the first week.
Have the process ready on day one
Page, questionnaire by link, builder and client app: all on the Free plan to get started.
4. Follow up with data, not guesses
The number one reason clients cancel online coaching is feeling that nobody is watching. Track attendance, load and planned vs. done every week. Request the video of a key set, correct it at the right moment, and reach out to anyone going quiet before they give up.
5. Organize payments
Agree on the due date, put in writing what happens with late payment and use automatic reminders. Charging by hand is the first job a trainer puts off, and late payment turns into non-payment. In OnMore the client pays you directly, invoices stay organized and the reminder goes out from your WhatsApp.